Conference Program

Wednesday, February 11, 2009

Market Overview & Keynote Address

12:00-3:00 p.m.
Attendees Arrive – Conference Registration
3:00-3:30 p.m.
Conference Welcome
Add-On Business Opportunities Market Overview
Dan Moreland, Publisher, PCT Magazine, Cleveland, Ohio
3:30-4:30 p.m.
Opening Keynote Address
Public Attitudes & The Role of Sustainability in
Today’s Pest Control Companies
Cindy Mannes, Chief Marketing &
Strategy Officer, Arrow Exterminators
4:30-5:00 p.m.
Questions & Answers
5:00-6:00 p.m.
Opening Night Cocktail Reception
6:00 p.m.
Dinner on Your Own

Thursday, February 12, 2009

Residential Pest Management Market
Opportunities Morning Sessions

7:00-8:30 a.m.
Continental Breakfast
8:30-9:15 a.m.
Preventive Rodent Control: Promote It and They Will Come
Bobby Jenkins, President, ABC Pest & Lawn Services
9:15-10:15 a.m.
Bed Bugs Are Back! Profiting from This Re-Emerging Pest
Phil Cooper, President, Cooper Pest Solutions
10:15-10:30 a.m.
Break
10:30-11:15 a.m.
Urban Wildlife Control: A Rapidly Expanding Market
Kevin Burns, Senior Vice President, Arrow Exterminators
11:15-12:00 p.m.
Green Pest Management: A Market Opportunity
Dean Burnside, Owner & President,
Macy’s Termite & Pest Control
12:00-1:00 p.m.
Lunch


Thursday, February 12, 2009

Residential Pest Management Market
Opportunities Afternoon Sessions

1:15 p.m.
PCT Technician of the Year Award Presentation
Brad Harbison, Internet Editor and Managing Editor,
PCT magazine
1:30-2:30 p.m.
Residential Mosquito Control: What Business Model
Works for You?
John Wilson, Division Vice President, Orkin Pest Control
2:30 p.m.-3:30 p.m.
Professional Lawn Care
Anthony Massey, President, Massey Services
3:30 p.m.-3:45 p.m.
Break
3:45 p.m.-4:45 p.m.
The Art of Cross-Selling Services
Steve Good, Vice President, Terminix International
4:45 – 5:30 p.m.
Sponsor Roundtable Discussion
5:30-6:30 p.m.
Cocktail Reception
6:30 p.m.
Dinner on Your Own

Friday, February 13, 2009

Business Planning & Market Expansion Commercial
Pest Management Market Opportunities

7:00-8:00 a.m.
Continental Breakfast
8:00-9:30 a.m.
Strategic Business Planning:
Laying the Groundwork for Growth
Dan Gordon, President, PMP Wealthbuilders
9:30-10:30 a.m.
Breaking Into the Commercial Market:
What You Need To Know
Brad Chalk, PCT Editorial Contributor
10:30-11:30 a.m.
Food Plant Pest Control: How To Get Started
Pat Hottel, Technical Director, McCloud Services
11:30-11:45 a.m.
Conference Wrap-Up
Dan Moreland, Publisher, PCT Media Group
11:45 a.m.
Adjourn